We accept most major credit cards and payment forms. Please see the bottom of our website for the payment types accepted.
Most of our customers enjoy having the benefits of a private tour. You have your own guide. You can have rest stops when you like. We can tailor the tour to suit your needs and preferences. We always choose the best guide for your needs, whether you are a family, an art school, or a company doing an incentive event.
All our tours except our Sex, Drugs and Renaissance tour are kid friendly. When doing a private tour with us, you have your own guide, so tell us in the notes of the booking the ages of your kids and we will tailor the tour and choose a guide that’s great for kids for you. We also have 4 special kids’ tours in Florence.
No large bags or backpacks in museums, in churches shoulders and knees must be covered so bring a scarf to cover your shoulders. IF it’s a walking, bicycle or a countryside tour make sure to bring comfortable shoes.
It’s important for everyone to bring their ID
student or children for the museum
All tours are conducted in English only unless otherwise noted or requested. Other languages available for all private tours on request.
We recommend arriving 15 minutes before departure time for all tours and services
We are offering mainly Private and some Semi-private tours at the moment. We do not offer many semi private small group tours anymore due to the consequences of the Covid-19 pandemic. The difference between Private and Semi-private is that the private tours are fully private tours with your own guide and the Semi-private are small shared group tours where individuals can join others.
Typical store hours may be 10 am to 1 pm and 3 pm to 7 pm. Stores in Italy typically close during the lunchtime for a few hours, however this practice is seen less and less in heavy tourist areas.
You can buy train tickets online or at train stations or small travel agencies. At the Florence train station you can buy your tickets directly from a teller or at an automated computer. The computers all have English options. Remember that one city may have several different train stations. To review train times and prices visit the national train website, www.trenitalia.com. High speed trains are “Freccia” or “Italo”.
Knees and shoulders must be covered to enter the churches! Travelling in hot weather? Don’t worry, you can drape a shawl over your shoulders.
If you enjoyed your tour and would like to give your guide a token of appreciation, tips are happily accepted. When asked, the office staff recommends whatever amount you feel comfortable with giving.
Yes, visit our Get In Touch page for all our contact details.
Save time by browsing our website for ideas on romantic getaways, historic residences, palace and castle stays, beautiful views, good value vacations, classic Tuscan country holidays and top attractions. Stop by to chat with us about the best shopping and restaurants in Florence and Tuscany!
Yes. ArtViva, The Original and Best Walking Tours is an ASTA registered company based in Florence, Italy, respecting national and international laws and regulations regarding tourism. (Chamber of Commerce Number 516411)