Privacy Policy
EU's new General Data Protection Regulation (GDPR) comes into effect on May 25, 2018. We want to let you know we’ve updated our Privacy Policy and
Terms and Conditions
Information about the European General Data Protection Regulation (GDPR)
We inform you that for the establishment and execution of the contract with you, when you book one of our services our organization comes into possession of some of your data, also acquired verbally, qualified as personal by the European Regulation 2016/679 (GDPR).According to the law, this treatment will be based on principles of correctness, lawfulness, transparency and protection of your privacy. According to article 13 of the GDPR 2016/679, therefore, we provide you with the following information: Nature of the data processed:We process your data:• Anagraphic, fiscal and of an economic nature necessary for the performance of contractual relationships with you, whether current or future;• Spontaneously supplied by you for the personalized execution of the current or future contract, bearing in mind that there is no obligation on your part to supply them. The data are processed with your express consent (Article 24 letter a, b, c Privacy Code and Article 6 letter b, and GDPR) accepting - with a click in the box at the end of the completion of the form - the terms and conditions of the service we perform.All data will be used solely and exclusively to fulfill:• Pre-contractual, contractual, post-contractual and tax obligations arising from relationships with you;• To the obligations established by law, regulations, community legislation or an order of the Authority.We are not in possession of your data that can be classified as sensitive, particular or of a judicial nature (articles 9 and 10 of the GDPR). Purpose of the processing and duration:Your data are processed for the entire duration of the relationship contract and also subsequently, for contractual requirements and related fulfillment of legal obligations and taxation, and for effective management of financial and commercial relationships. The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for the purposes of service. Methods of processing: The processing will be carried out with both manual and / or computerized tools telematics with organizational and elaboration logistics closely related to the purposes themselves and however in order to guarantee the security, integrity and confidentiality of the data in compliance with the organizational, physical and logical measures provided for by the provisions in force. Obligation or right to provide data:As regards the data that we are obliged to know, in order to fulfill the obligations established by law, their non-conferment by you involves the impossibility of establishing or continuing the relationship, to the extent that such data are necessary for execution of the same. Scope of knowledge of your data: The following categories of subjects may become aware of your data, as managers or processors, appointed by the undersigned company:• Data controller;• Accounting and billing staff;• Those involved in the marketing and execution of services. Communication and dissemination:Your data will not be disseminated to third parties by us for their provision or consultation.Your data may be communicated by us to entities, as far as their respective and specific competence is concerned and in general to any public or private entity with respect to which there is obligation for us (or faculty) recognized by law or secondary or community legislation) or need for communication, as well as to our consultants, within the limits necessary to carry out their duties at our office organization, after our letter of appointment imposing the duty of confidentiality and security. Rights of the interested party: In accordance with Art. 7 of Legislative Decree 196/03 of the Articles of the GDPR 679/16: 15 / Right of access, 16 / Right of rectification, 17 / Right to cancellation, 18 / Right to limitation of treatment, 20 / Right to portability, 21 / Opposition right, 22 / Right to oppose the automated decision-making process of GDPR679 / 16. You can exercise your rights by writing to the Data Controller with an email to:
[email protected] Withdrawal of consent: With reference to Art. 23 of Legislative Decree 196/03 and Article 6 of GDPR 679/16, you can revoke the consent given at any time. Owner and manager of the treatment: The data controller is PIER CARLO TESTA, Director of the company "The Original & Best Walking Tours" with registered office in Via Sassetti 1 in Florence (Italy). The Data Processor, who can be contacted to exercise rights and / or for any clarificationsregarding the protection of personal data, can be reached at:
[email protected]
Martin Timmerman –
When we look for walking tours we don’t look for tours of the big sights, but want to experience the back streets and little known neighborhoods. The Murder & Msytery: Evening Walk provided that experience. Our tour guide was familiar with the Oltarno District, showed us artists at work, unique views and restaurants and told us stories of the neighborhood. We finished with tasting not only wine, but olive oil and balsamic as well. It was a wonderful glimpse of back street Florence.
Neil and Thelma Stalport –
Our tour provided some excellent insights into the other side of the river. The tour guide gave us some excellent recommendations for restaurants and provided some very in depth details of life in the middle ages. The tour had the most instructive wine tasting of our trip.
Ken & Sue Richards –
We had a wonderful time on the Murder & Mystery – Florence Evening Walk . This was directly due to our guide who made this experience fun and informative. Her pleasant personality and warmth made us feel like we were out with an evening with our friends. The wine tasting was excellent and her advice regarding the restaurant we chose was a perfect end to a wonderful evening. Thank you for a great time!
Donna Buxton –
This tour highlights not only historic buildings and back streets in Florence but some of the fun stories of intrigue, love and shady business practices that took place there. Get a sense of how life was lived, business was done and power was developed. It was like a behind the scenes view of life hundreds of years ago. Awesome.
Diane –
Artviva was a great choice for tours. The Tuscany tour was the highlight of the trip to Florence. The small group tour beats larger tours any day. Our guide was knowledgeable and friendly. Highly recommend this tour. Will use Artviva on future trips!
Clifford Chaiet –
We were fortunate to have a wonderful guide, Ishmael, whose knowledge of the City was terrific. The aperitifs at the top of the hotel in San Spirito with views of the Florence hillsides at sunset were a great way to cap the tour. We had walked to areas earlier without a guide but having someone knowledgeable to tell you what you were seeing added to the experience multi-fold.
Geraldine Unz –
We thoroughly enjoyed our tour,. Our guide was personable and knowledgeable and revealed to us parts of Florence we had yet to venture. I would recommend this tour and would do it again!!!