Privacy Policy
EU's new General Data Protection Regulation (GDPR) comes into effect on May 25, 2018. We want to let you know we’ve updated our Privacy Policy and
Terms and Conditions
Information about the European General Data Protection Regulation (GDPR)
We inform you that for the establishment and execution of the contract with you, when you book one of our services our organization comes into possession of some of your data, also acquired verbally, qualified as personal by the European Regulation 2016/679 (GDPR).According to the law, this treatment will be based on principles of correctness, lawfulness, transparency and protection of your privacy. According to article 13 of the GDPR 2016/679, therefore, we provide you with the following information: Nature of the data processed:We process your data:• Anagraphic, fiscal and of an economic nature necessary for the performance of contractual relationships with you, whether current or future;• Spontaneously supplied by you for the personalized execution of the current or future contract, bearing in mind that there is no obligation on your part to supply them. The data are processed with your express consent (Article 24 letter a, b, c Privacy Code and Article 6 letter b, and GDPR) accepting - with a click in the box at the end of the completion of the form - the terms and conditions of the service we perform.All data will be used solely and exclusively to fulfill:• Pre-contractual, contractual, post-contractual and tax obligations arising from relationships with you;• To the obligations established by law, regulations, community legislation or an order of the Authority.We are not in possession of your data that can be classified as sensitive, particular or of a judicial nature (articles 9 and 10 of the GDPR). Purpose of the processing and duration:Your data are processed for the entire duration of the relationship contract and also subsequently, for contractual requirements and related fulfillment of legal obligations and taxation, and for effective management of financial and commercial relationships. The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for the purposes of service. Methods of processing: The processing will be carried out with both manual and / or computerized tools telematics with organizational and elaboration logistics closely related to the purposes themselves and however in order to guarantee the security, integrity and confidentiality of the data in compliance with the organizational, physical and logical measures provided for by the provisions in force. Obligation or right to provide data:As regards the data that we are obliged to know, in order to fulfill the obligations established by law, their non-conferment by you involves the impossibility of establishing or continuing the relationship, to the extent that such data are necessary for execution of the same. Scope of knowledge of your data: The following categories of subjects may become aware of your data, as managers or processors, appointed by the undersigned company:• Data controller;• Accounting and billing staff;• Those involved in the marketing and execution of services. Communication and dissemination:Your data will not be disseminated to third parties by us for their provision or consultation.Your data may be communicated by us to entities, as far as their respective and specific competence is concerned and in general to any public or private entity with respect to which there is obligation for us (or faculty) recognized by law or secondary or community legislation) or need for communication, as well as to our consultants, within the limits necessary to carry out their duties at our office organization, after our letter of appointment imposing the duty of confidentiality and security. Rights of the interested party: In accordance with Art. 7 of Legislative Decree 196/03 of the Articles of the GDPR 679/16: 15 / Right of access, 16 / Right of rectification, 17 / Right to cancellation, 18 / Right to limitation of treatment, 20 / Right to portability, 21 / Opposition right, 22 / Right to oppose the automated decision-making process of GDPR679 / 16. You can exercise your rights by writing to the Data Controller with an email to:
[email protected] Withdrawal of consent: With reference to Art. 23 of Legislative Decree 196/03 and Article 6 of GDPR 679/16, you can revoke the consent given at any time. Owner and manager of the treatment: The data controller is PIER CARLO TESTA, Director of the company "The Original & Best Walking Tours" with registered office in Via Sassetti 1 in Florence (Italy). The Data Processor, who can be contacted to exercise rights and / or for any clarificationsregarding the protection of personal data, can be reached at:
[email protected]
Suzanne McPhail –
Our guide, Alex, knew how and where to take us to minimize crowds. He was very well informed and patient. We enjoyed the tour very much.
Stephanie Cross –
Excellent! The guide took us into the Sistine Chapel before it got so crowded and shared lots of background information that made the tour even more special. We’ve done several tours with Art Viva in Italy and have always been very pleased!
Kim Jule –
I would recommend this tour, starting early at the Vatican allowed us to enjoy some of the best parts with few people there. It was truly amazing. Our guide was a 10!!! He shared so much of the history and meaning of this place, it really added tremendous value to the experience. The guide also served as our group photographer which gave us awesome memories!! Thank you so much!! Kim
Lori Driver –
We booked Art Viva tours as one of 2 companies our travel agent suggested. I’m so glad we did!! You will meet at 7:15 at a cafe near the Vatican and walk on over from there. I knew this company was a smaller tour but we were really happy with our tour of only 9 people. . This made getting around the tour much easier than if we had a large group, which most of the tours we noticed were like 20 people. Our tour guide was fantastic!!! Very personable and funny. He asked if there was anything specific anyone wanted to see beforehand. We moved around quickly, stopping at the most important areas. He gave good narrative without feeling like we were sitting in a lecture and was happy to answer any questions. He navigated us through the crowds Strategically because he knew the crowd flow. He always stopped us at great photo opp areas and took each families picture. He was like the paparazzi
Anita Yager –
Definitely recommend
Baerbel Brown –
These tours, run by an incredible man named Alex, could not have been any better. Our experiences with Alex, who was much more than a great art tour guide, was a continuous immersion in beauty, history and art. It was ‘MAGNIFICO!!!’ From the very beginning was clear that it would be a wonderful experience. Alex focused on making us comfortable and relaxed while handling all the details. He made a strong connection with each of us, explaining what to expect, and then he focused on our children, 11 and 12 years old, in a way that kept them involved and inquisitive. He was so knowledgeable and passionate it is beyond words to explain it adequately. We experienced no difficulties at all, all the advice and guidance he offered us was spot on accurate, and I would recommend this tour to anyone who will take the time to list to me. In fact, we plan to return to Italy in 2 or 3 year and we will make every effort to hire your group to do another tour and we will be requesting Alex be our tour guide again. It was a perfect experience for our family. We cannot thank you enough!
Shannon Pace –
Our tour was two consecutive days with the same tour guide, Alex. He was very passionate and knowledgeable about the places we visited. We learned things, we wouldn’t have known if we took the tour by ourselves. Alex was eager to include our 10 year old daughter in the discussion, which kept her excited and eager to learn and see more. By the end of the tour, we were sad it was over and that we wouldn’t get to see Alex again. My daughter was teary eyed when we had to depart, because Alex was always so thoughtful and cared about what we got to see and do. We were in Italy during high peak season. There were tons of tours with large groups of people. He worked the crowd with grace and courtesy, to make sure we got to see the best of everything during the tour. We had other tours from other companies during our trip, by far, the tour with Alex was the best, that left lasting memories for our family. If we ever visit the area again, we will definitely use this touring company and hope Alex is still there to guide us.